Introduction
The Vacay Way, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you entrust to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, book travel, or otherwise interact with our services. By engaging with us, you agree to this policy.

1. Information We Collect
We collect information that helps us deliver personalized and safe travel services, including:
  • Personal Information you provide: name, email, phone number, mailing address, passport or identification info, travel preferences, health or dietary restrictions, and payment details (for authorized transactions).
  • Automatically collected data: IP address, browser type, device information, pages visited, click behavior, cookies, and analytics data.
  • Third-party sources: In some cases, we may receive information from external sources (e.g. loyalty programs, travel partners) to help complete your booking or improve your experience.

2. How We Use Your Information
Your information is used for:
  • Performing travel planning, bookings, and providing concierge services
  • Processing payments and managing reservations
  • Communicating trip updates, confirmations, or support messages
  • Customizing your experience and recommendations
  • Legal, compliance, or regulatory requirements

3. Sharing & Disclosure
We only share your personal information when necessary for your travel or as required by law:
  • With airlines, hotels, transfer companies, tour operators, insurance providers, or other suppliers to deliver the services you’ve booked
  • With service providers or subcontractors who assist in delivering our services (e.g. payment processors, software providers), under confidentiality obligations
  • When required by law, court order, or governmental authority.
We do not sell, rent, or trade your personal information to outside parties for marketing purposes.

4. Security of Your Information
We implement appropriate technical, administrative, and physical safeguards to protect your personal information. While we strive to protect your data, no system is completely secure, and absolute security cannot be guaranteed.

5. Data Retention
We retain your information as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. After that, we securely delete or anonymize the data.

6. Your Rights & Choices
Depending on your location, you may have rights including:
  • Accessing, correcting, or deleting your personal information
  • Restricting or objecting to certain processing
  • Withdrawing consent (when processing relies on consent)
To exercise these rights or make a request, contact us at hello@thevacayway.com

7. Cookies & Tracking
We use cookies, web beacons, and similar technologies to improve site performance, personalize content, and analyze usage. You can disable or manage cookies in your browser settings, though some features may be impacted.

8. Third-Party Links & Services
Our website or communications may include links to third-party websites, tools, or plugins. Their practices (including data handling) are outside our control. We encourage you to review their privacy policies before use.

9. Children’s Privacy
Our services are intended for clients 18 years and older. We do not knowingly collect personal information from minors under 18 outside of what is legally required to secure official travel bookings and reservations (such as passports, dates of birth, or other documentation). Any information collected for minors is used strictly for travel purposes, in compliance with applicable laws, and is not used for marketing or unrelated activities.

10. Updates & Changes
We may update this policy to reflect changes in our practices or legal requirements. All changes will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contacting Us
If you have questions about this Privacy Policy or your personal data, please contact:
The Vacay Way, LLC
Email: hello@thevacayway.com
Website: www.thevacayway.com

Privacy Policy